What should I do when I receive a damaged package

Received a damaged package? Though this is rare, it can happen. Please inspect all parts of your order for damage before signing for your package, especially if the box looks like it was handled roughly. If you find damage, report it on the delivery slip or refuse the shipment. If you sign for the package without reporting damage, replacing the order will be more challenging. If you find significant damage after signing, contact us within 7 days with the original packaging.

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